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StoreSuite NX's Integrated Help System
http://www.thestoresuiteblog.com/articles/57/1/StoreSuite-NX039s-Integrated-Help-System/Page1.html
By Mitchell Harper
Published on 12/18/2007
 


Interspire StoreSuite NX includes both context-sensitive and popup help options, which make it easy to get help at any point in time when you're working in the control panel. Today I'll talk a bit about the help system and explain how it works...


StoreSuite NX's Integrated Help System


Interspire StoreSuite NX includes both context-sensitive and popup help options, which make it easy to get help at any point in time when you're working in the control panel. Today I'll talk a bit about the help system and explain how it works. First up, just like all of our other applications, each field in the control panel has its own help tip which provides detailed information about that field:



What I've also added in StoreSuite NX, which will soon become the default help system in all of our applications, is an inline popup help method that allows you to both search and browse our online knowledge base (which is powered by Interspire ActiveKB NX2). I've created a custom template for the help window (which will soon be included itself in ActiveKB) which appears when you simply click the "Help" text link at the top of the control panel. It looks like the screenshot at the top of this post.

Help questions are categorized by product version (for example, the beta release will be StoreSuite NX 1.0), and StoreSuite NX automatically passes the version you're running back to our knowledge base and you will only see help topics relevant to your particular version.

By the end of the week we will have finished all feature implementations in StoreSuite NX, and the help documentation and templates will be worked on during the beta release. You can see the help topics as we add them to our knowledge base by visiting this link.